"Dear Svend, Dear Silke, the world has changed; it has become more complex and confusing. What was right yesterday doesn't work for today. That requires a professional level of training oriented towards specific topics, situations and participants. Throughout our collaboration over the last 8 years, you always kept all of this in mind, often as a frontrunner in the industry, and implemented your training sessions in an exemplary manner. Although it was often difficult for participants to step outside their comfort zones, everyone was satisfied at the end and grateful for what they learned. I value having you by my side as a partner who adapts rapidly to every situation at every location and also develops new training formats when necessary."